Real-time Tracking
Branded tracking and WhatsApp updates for eligible accounts, with NDR follow-up in one place.
Why brands need real-time tracking.
Support teams field the same tracking question daily.
A third-party tracking page feels like it belongs to someone else.
Failed delivery attempts sit unnoticed until the customer complains.
Live in three steps.
Branded tracking experience
Enable branded tracking experiences for eligible accounts, so buyers follow the parcel on a page that carries your brand rather than the courier’s.
Automated WhatsApp updates
Enable automated WhatsApp shipment updates for eligible accounts, so a status change sends the message without anyone doing it by hand.
NDR follow-up on a failed attempt
A workflow reaches the buyer before the parcel returns.
What you get on day one.
Branded tracking experiences for eligible accounts
Automated WhatsApp shipment updates
NDR cases organised to help reduce avoidable RTO
Real-time Tracking: the questions we get.
Answered for this service specifically.
Enable branded tracking experiences for eligible accounts, so your customer follows the parcel on a page carrying your brand rather than a courier’s, on a short link suitable for sending over WhatsApp.
Let’s Make Your Shipping Smarter.
Tell us about your business, shipment volumes and current logistics challenges. Our team will help you understand where LogiPhex can fit into your operations.